Service
Ordering process
Ordering from Japoto is easy via our online shop for used car parts. Search by registration number, make or model, check the part and complete your order online. During the process, the parts are checked several times to ensure you receive the best quality.
How to order the right second-hand car part
You can use our online shop to search specifically for parts that fit your car. All products are checked in advance and are checked again once you’ve placed an order. This is how we consistently guarantee the quality of our second-hand car parts. Please always check the product information, photos and vehicle details yourself before placing an order. The part shown in the product photo is the one you will actually receive. Do you have any questions? If so, please contact Join us, because we’d be happy to help you get started.
The ordering process
- On the homepage, enter your registration number or the make and model of your car. Then click on ‘Search for parts’.
- Next, click on the item you are looking for by selecting an image from the list or searching for it manually in the search bar on the left.
- Choose one of the items you’d like to buy. Click on the product for more information or add it straight to your basket. Please do make sure you look at the product carefully and check that the details are correct. The product shown in the photo is the one you’ll receive at home.
- Repeat these steps until you have all the items you need in your shopping basket. Then click on the shopping basket in the top right-hand corner of the screen.
- Log in with your account or continue as a guest. If you continue as a guest, we’ll ask you for some details, such as your address and contact details.
- Complete your order by answering all the questions regarding your order details and selecting your preferred payment method.
- Once payment has been made, we will check the product again before sending it to you.
- All done! Your order is on its way, and you’re giving a used car part a new lease of life.
