REVIEW POLICY
We place great value on reviews. They help us to improve our products and services.
OUR PRINCIPLES
All reviews are from real customers;
All reviews, both positive and negative, are visible;
WE COLLECT REVIEWS VIA KIYOH
We believe it is important that reviews provide as accurate a picture as possible of our products and service. Our reviews are therefore managed impartially by Kiyoh. A few days after purchasing a product, the customer receives an invitation to review our product and service.
NEGATIVE REVIEWS WILL ALSO REMAIN
We will not remove negative reviews without stating so. The exception to this is fake reviews, which are, by definition, unlawful.
NO PAID OR SPONSORED REVIEWS
Our customers are not rewarded for writing reviews. No discounts or other gifts are offered. We believe it is important that reviews provide as accurate a picture as possible.
COMMENTS
We take reviews seriously. Any response will only be posted by our staff.
INFORMATION ABOUT THE KIJOH REVIEWS
If you’d like to know how Kiyoh collects reviews, please visit the following page about the Kijoh’s review policy